Terms of service

PEIVON – Premium Ceramic Mugs & Drinkware

Effective Date: June 2025

Welcome to PEIVON. These Terms of Service govern your use of our website and the purchase of our products. By accessing or using our site, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. General Information

PEIVON specializes in premium ceramic mugs and drinkware. Our products are manufactured in China and supported through our US operations.

  • US Service Address: 236 West 23rd Street, New York, NY 10011, United States
  • Factory Address: Donggou Area, Dacheng Village, Fengtang Town, Chao'an District, Chaozhou, Guangdong, China
  • Email: info@peivoncup.com
  • Phone: +1 915-999-6680

2. Orders and Pricing

  • All orders are subject to acceptance and availability. We reserve the right to cancel or limit orders at our discretion.
  • Prices are in USD and subject to change without notice. Taxes and shipping fees are calculated at checkout.
  • We strive for accuracy in product descriptions, images, and pricing, but errors may occur. We reserve the right to correct them and cancel affected orders.

3. Payment

Payments are processed securely through third-party providers. By placing an order, you authorize us to charge your payment method for the total amount.

4. Shipping and Delivery

Shipping is governed by our Shipping Policy. Delivery times are estimates only and not guaranteed. Risk of loss passes to you upon shipment.

5. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy. We do not offer exchanges at this time.

6. Intellectual Property

All content on this website (text, images, logos, designs) is the property of PEIVON or its licensors and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. User Conduct

You agree not to:

  • Use the site for unlawful purposes
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Engage in any activity that interferes with the site’s operation

8. Limitation of Liability

To the fullest extent permitted by law, PEIVON shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products. Our total liability shall not exceed the amount paid by you for the product in question.

9. Disclaimer of Warranties

Our products and website are provided “as is” without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free service.

10. Governing Law

These terms shall be governed by the laws of the State of New York, United States, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the courts located in New York County, New York.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the site after changes constitutes acceptance of the new terms.

12. Contact Us

For questions about these Terms of Service, please contact us during business hours:

  • Email: info@peivoncup.com
  • Phone: +1 915-999-6680
  • Business Hours: Monday – Friday, 10:00 AM – 6:00 PM (Eastern Time, ET)

Thank you for choosing PEIVON. We look forward to serving you with high-quality ceramic mugs.

PEIVON Team